March 13, 2008

Do You Have Competencies?

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Competencies are the knowledge, skills and attribute a certain professional need to perform successfully in a given position and to solve business issues. Competence is important for any kind of business development, thus competency model is become a basic need for every employee whatever the level is, moreover for professionals. A competency model is a collection of knowledge and skills needed for a particular position.

The model covers the following categories:

Personal attributes are: Characteristic which enable professionals to attract others to well-reasoned and logical points of view and to effectively communicate.

Leadership qualities are: The skills that allow the professional to assume a position of influence by assembling and leveraging a variety of resources that address problems and opportunities throughout an organization.

Broad business perspective is: The knowledge that encompasses an understanding of the organization and accounting practices and applicability.

Functional specialty is: The technical skills for a particular area (i.e.: business and industry).


Four Stage of Competences Learning process.

No matter what new skill we decide to learn, there are four learning stages* each of us goes through. Being aware of these stages helps us better accept that learning can be a slow and frequently uncomfortable process Linda Adams (President of Gordon Training International) said on Learning a New Skill is Easier Said Than Done. Here are four stages of Competences training process:

Stage 1 — Unconsciously unskilled. We don't know what we don't know. We are inept and unaware of it.

Stage 2 — Consciously unskilled. We know what we don't know. We start to learn at this level when sudden awareness of how poorly we do something shows us how much we need to learn.

Stage 3 — Consciously skilled. Trying the skill out, experimenting, practicing. We now know how to do the skill the right way, but need to think and work hard to do it.

Stage 4 — Unconsciously skilled. If we continue to practice and apply the new skills, eventually we arrive at a stage where they become easier, and given time, even natural

The Leadership Challenge, Kouzes and Posner write:
"Every leader ought to know how to paraphrase, summarize, express feelings, disclose personal information, admit mistakes, respond non-defensively, ask for clarification, solicit different views, and so on".

Before rolling out specific training or initiatives that are aimed at improving some facet of your business, you need to ensure that your leaders and team members are equipped with fundamental communication and relationship management skills.

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